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Frequently Asked Questions
How do I install EmailMarketing Pro?
After purchasing a license, you'll receive a personalized installer via email. Download and run the installer on your PC. The installation process will guide you through setting up the application and registering your hardware signature.
What's the difference between Standard and Multi-PC licenses?
Standard License allows installation on 1 PC with unlimited email actions. Multi-PC License allows installation on up to 5 PCs with unlimited email actions and priority support.
Can I transfer my license to another PC?
Yes, Contact support.
What if I need to reinstall Windows?
You can reinstall EmailMarketing Pro on the same PC after a Windows reinstall. Your hardware signature will remain the same, so no additional steps are required.
How do I contact support?
You can contact our support team through live chat (available 24/7), email at [email protected], or by filling out our contact form. We typically respond within 2-4 hours.